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Office: 508-791-7776
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Guidance for AI Usage – from the ODR Forum 2026 author.

Guidance for AI Usage – from the ODR Forum 2026

This session from the 2026 Global ODR Forum is entited "Applying ODR Standards: Guidance for AI Usage for Human Third...

By Daniel Rainey, Leah Wing
Hired Before Hello: How Legal and DR Professionals Use Podcasting to Win Clients with Dennis Meador author.

Hired Before Hello: How Legal and DR Professionals Use Podcasting to Win Clients with Dennis Meador

Imagine a potential client calling your office for a consultation, and before you can even finish saying hello, they say,...

By Susan Guthrie
What Are We Learning About the Effects of AI in Mediation – 3 Tips for Protecting Our Parties author.

What Are We Learning About the Effects of AI in Mediation – 3 Tips for Protecting Our Parties

https://youtu.be/jhz_QnI2ZNk?si=56hZZbugqSaoJZqq Dr. Clare Fowler, Exec VP at ODR.com‍ ‍and Mediate.com, here presents on: "What Are We Learning About the Effects...

By Clare Fowler
Colin Rule Documentary Interview author.

Colin Rule Documentary Interview

This is the video recording of Colin Rule, CEO of Mediate.com and ODR.com, for the "Can ODR Change the World...

By Colin Rule, Mac-Arthur Pierre-Louis
Can Online Dispute Resolution (ODR) Change the World? (film review) author.

Can Online Dispute Resolution (ODR) Change the World? (film review)

https://www.youtube.com/watch?v=FwiLG0hqrpU&t=2s Bill Glover was kind enough to do a review of the new documentary film on online mediation. Here's that...

By Mac-Arthur Pierre-Louis
The Mediator’s Pen: Navigating the Ethical Boundaries of Settlement Drafting and the “Two Hats” Problem author.

The Mediator’s Pen: Navigating the Ethical Boundaries of Settlement Drafting and the “Two Hats” Problem

In civil mediations, one of the most critical boundary lines in the entire ADR profession revolves around a simple question:...

By Ed Timken
Modernizing Mediation and More: Welcoming Morgan (Mo) Tregenza and the Common Ground Podcast! author.

Modernizing Mediation and More: Welcoming Morgan (Mo) Tregenza and the Common Ground Podcast!

In this special episode, new host Morgan Tregenza sits down with outgoing host and ODR pioneer Colin Rule for a candid conversation about the...

By Colin Rule, Morgan Tregenza
AI, ADR and the Future of Dispute Resolution author.

AI, ADR and the Future of Dispute Resolution

Why JAMS introduced AI Rules and launched its Technology Industry Group Artificial intelligence (AI) is rapidly transforming how businesses operate,...

By Kim Taylor
AI Is Not the Issue. Your Professional Judgment Is author.

AI Is Not the Issue. Your Professional Judgment Is

Artificial intelligence is becoming part of the infrastructure of modern professional practice, and it is already reshaping the competitive landscape....

By Susan Guthrie
Mediating First-Party Property Cases: Navigating the Storm of Coverage, Causation, and Emotion author.

Mediating First-Party Property Cases: Navigating the Storm of Coverage, Causation, and Emotion

With hurricane season starting in Florida where I am, I thought it might be germane to talk about First-party property...

By Ed Timken
A Brave New World: Integrating AI into Family Mediation – Video Now Available! author.

A Brave New World: Integrating AI into Family Mediation – Video Now Available!

The slide presentation utilized by Jim Melamed for his 2-hour workshop "A Brave New World - Integrating AI into Family...

By Jim Melamed
The Problem of Problematizing author.

The Problem of Problematizing

In conflict engagement, it starts with a single exchange. “We should focus on solutions.” “I have a problem with that.”...

By John Potter
Agreement to Mediate That Incorporates Artificial Intelligence (AI) Use author.

Agreement to Mediate That Incorporates Artificial Intelligence (AI) Use

Introduction: The following Agreement to Mediate updates previous iterations by directly addressing the use of Artificial Intelligence in mediation for...

By Jim Melamed
The 2 am Problem: What AI Can and Can’t Do for Divorcing Co-Parents author.

The 2 am Problem: What AI Can and Can’t Do for Divorcing Co-Parents

Written in consultation with Claude.ai There is a man I read about years ago — a refugee living just steps...

By Laura Lorber
The Disciplined Humanity of Eye Contact in Conflict Engagement author.

The Disciplined Humanity of Eye Contact in Conflict Engagement

In conflict, people often remember how they were looked at long after they forget the exact words that were spoken....

By John Potter
If You See Something, Say Something – A Thoughtful Take on Mediation author.

If You See Something, Say Something – A Thoughtful Take on Mediation

You’ve probably seen those signs in subways, buses, airports and other public places that asks the public to report anything...

By Laurie Israel
Mediate.com Book Club Video – Mental Health and Conflicts author.

Mediate.com Book Club Video – Mental Health and Conflicts

On May 20, 2026, the “Great Reads” Book Club focused on the Dan Berstein's book Mental Health and Conflicts: A...

By Dan Berstein
When Mediators Don’t Walk Our Talk: The Gap Between Knowing Better and Doing Better author.

When Mediators Don’t Walk Our Talk: The Gap Between Knowing Better and Doing Better

The setup Succession was never just a TV show about which Roy child would inherit the corner office. It was...

By Sam Imperati
American Arbitration Association® Launches AI Agreement to Mediate Builder to Simplify and Customize Agreements to Mediate author.

American Arbitration Association® Launches AI Agreement to Mediate Builder to Simplify and Customize Agreements to Mediate

NEW YORK, May 19, 2026 /PRNewswire/ -- The American Arbitration Association (AAA®), the global leader in alternative dispute resolution (ADR), today announced the...

By Jim Melamed
From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill author.

From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill

Most people think leadership happens because someone notices you. But real influence is built when people learn they can trust...

By Susan Guthrie
Another Niche for Mediators: Mastering the Franchise Mediation Landscape author.

Another Niche for Mediators: Mastering the Franchise Mediation Landscape

If you are feeling the squeeze of the 80/20 rule in the general commercial Alternative Dispute Resolution (ADR) market, the...

By Ed Timken
I Knew Colin Rule Was Impressive.  But I Didn’t Know the Half of It. author.

I Knew Colin Rule Was Impressive.  But I Didn’t Know the Half of It.

I have known Colin Rule for more than twenty years.  During that time, I knew that he had done a...

By John Lande
The Power of Specialization: Carving Out a Substantive Niche in Modern Mediation author.

The Power of Specialization: Carving Out a Substantive Niche in Modern Mediation

For decades, the standard path for a mediator was to become a successful generalist. You hung a shingle, marketed your...

By Ed Timken
Dynamics of the Mediation Opening Phase: Kicking Things Off in a Positive Direction author.

Dynamics of the Mediation Opening Phase: Kicking Things Off in a Positive Direction

The opening phase of a mediation session represents one of the most critical, psychologically complex, and strategically demanding junctures in...

By Ed Timken
Mediate’s Statewide Banners Expand the Geography of Your Online Mediation Practice! author.

Mediate’s Statewide Banners Expand the Geography of Your Online Mediation Practice!

For your best mediation advertising coverage, get a Mediate.com Statewide Banner! When a visitor comes to Mediate.com, we are able...

By Clare Fowler, Colin Rule, Jim Melamed
Three Questions That Can Transform Conflict Conversations author.

Three Questions That Can Transform Conflict Conversations

Conflict engagement often requires disciplined inquiry into how people defend and sustain their competing realities. In facilitation, mediation, and negotiation,...

By John Potter
Framework and Feasibility of Cross-Border Mediation in India Under the Singapore Convention author.

Framework and Feasibility of Cross-Border Mediation in India Under the Singapore Convention

Abstract: International commercial conflicts have grown at an enormous rate alongside the globalization of trade and investment, and it has...

By Abhilasha Mazumder
Business Development Without Feeling Salesy on the Practice Playbook Podcast author.

Business Development Without Feeling Salesy on the Practice Playbook Podcast

You can be exceptional at what you do, the best lawyer, mediator, consultant, or coach in the room, but if...

By Susan Guthrie
Combatting Overconfidence Bias in Mediation author.

Combatting Overconfidence Bias in Mediation

Overconfidence bias is one of the most common—and dangerous—psychological hurdles you will face in mediation. Overconfidence bias is a cognitive...

By Ed Timken
Med-Arb: Benefits, Risks and Safeguards author.

Med-Arb: Benefits, Risks and Safeguards

Introduction Med-Arb combines mediation and arbitration into a single, seamless alternative dispute resolution (ADR) process that blends collaboration and flexibility...

By Laura Athens

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